| What
is Multi-Domain Hosting? |
| Most
hosts charge you per domain you host with them.
They require you to purchase a new account for each
website and bill you accordingly. We do thinks differently.
We charge you a fixed fee for an allotment of Space
and Bandwidth, you can then use to host as many
domains as you wish. There is no additional costs
per domains, no set-up fees and the number of domains
you can host in your account is as per your package
type. |
| Who
is Multi-Domain hosting suitable for? |
In
particular:
* Web designer or developers who wish to make extra
revenue from selling hosting to their customers.
* The entrepreneur who wishes to make a business
from selling hosting in their local area or online.
We facilitate the entrepreneur by allowing overselling.
* Personal websites, host websites for family and
friends or community groups. |
| Where
is the Data Centre based? |
| The
data center is based in New Jersey, US. You can
find more information from our
About Us page. |
| Once
I order, how long before me account is set up? |
| You
will have your welcome email within 6 hours. Usually
much faster. |
| If
I am not happy with the service you provide can
I have my money back? |
| This
will not happen. It is our goal to ensure the happiness
of all our customers. However, to provide you with
peace of mind. We offer a "no questions asked"
15 day money back guarantee. |
| How
long does it take for support questions to me answered? |
| All
questions are answered within 6 hours maximum. However,
it is usually much faster – often within
minutes. |
| Do
you provide Windows Based hosting? |
| No.
Due to the extra stability, flexibility and reliability
of Linux we only offer Linux hosting. |
| How
do I manage email accounts for my domain. |
| Each
domain you add to your account will have its own
control panel -CPanel. With CPanel you can manage
all aspects of your domain including set up email
account, auto responders, email forwards etc. |
| Did
you say each domain get its own CPanel? |
| Yes.
That's right, every domain you add to your account
gets its own control panel, for an idea of what
the CPanel can do have a look at this thread. |
| How
can I divide my space? |
| You
can divide your space between domains any way you
like. You can also oversell your space which give
you more control. |
|
If use up all my allotted space what happens? |
| You
will be notified by email that your account is full.
You can then either look at you account to make
sure the space isn´t being used by unnecessary
files or you can upgrade to the next plan. You can
upgrade your account at any time, it requires no
work from you and will not interrupt your service.
|
| What
if I reach the maximum of the highest plan? |
| Should
this happen we will create a custom plan for you.
Send in a support ticket and we will give you a
quotation for a custom plan. Note: The only custom
plans we create are those larger than our largest
plan. |
|
If FrontPage included on your servers? |
| Yes.
You can use FrontPage 98, 2000 and 2002 with the
latest FrontPage Server Extensions. |
| Do
the plans include Fantastico? |
| Yes.
For more information on the scripts which are available
through fantastico visit our plans page. |
| Why
do you use PayPal for payments rather than your
own system? |
| By
using PayPal we are able to offer our customers
increased security. PayPal process billions of dollars
worth of sales each year and as such have spent
millions developing secure payment solutions. Paysystems
also help us detect fraud orders, further protecting
our servers from fraudsters and spammers. |
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